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Delivery and Returns
WE AIM TO DISPATCH WITHIN 1-2 DAYS AFTER PURCHASE, DELIVERY IS THEN USALLY WITHIN 48 HOURS.
Delivery of the products shall be made by the Seller for delivery to such place as the Buyer may specify at the time the order is placed.
Normal delivery times are Monday to Friday between 8.00am and 6.00pm excluding public holidays.
The Seller shall not be liable for any delay in delivery howsoever caused.
For delivery to Northern Ireland, Isle of Man, Isle of Wight, Scottish Highlands & Islands and Channel Islands a surcharge will apply. Please contact us for a quotation.
For all international deliveries please contact us for a quotation before placing your order.
If the Buyer wishes to cancel their purchase for any reason they must do so, in writing by fax, e-mail or letter. Orders cancelled within 7 working days of delivery, must be returned to us in the same condition they were at the time of delivery and in their original packaging at the Buyers expense. Any monies which have been paid will be refunded within 30 days less the cost of the original delivery fee and 10% re-stocking charge provided that the Seller receives the goods in the same condition they were at the time of delivery and in their original packaging.
Upon delivery an adult must be available at the address to check and acknowledge receipt in a safe and satisfactory condition.
Any damages, shortages or discrepancies must be notified in writing to our customer services department within 48 hrs.
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